3M recognizes that in order to achieve their goals, they must invest in upgrading workers’ skills. Employees need higher-level skills to make them more productive and give them opportunities to advance within the company. 3M technicians must be capable of maintaining, diagnosing, and repairing the increasingly complex computer controlled mechanical, electrical, pneumatic, and hydraulic machines critical to the manufacturing operations within the company.
Production, administrative, supervision, and management sales employees must use more advanced features within the Microsoft suite of software to maintain productivity.